Updated On: 12 DEC 2024
 

Welcome to Wingman

Thank you for choosing to use the products and services ("Services") provided by Wingman Avtech Private Limited ("Wingman," "we," "us," or "our"). These Terms and Conditions govern the use of all Wingman products and services, including but not limited to:

 

• Wingman Pilot Logbook

• AirRoster

• Wingman Canvas

 

These terms apply to all current and future products developed by Wingman Avtech Pvt Ltd. By accessing or using any of our Services, you agree to be bound by these Terms.

 

Additional terms or product requirements (including age requirements) may apply to specific Services. Such additional terms will be made available with the relevant Services and become part of your agreement with us when you use those Services.

 

Using Our Services

You agree to follow any policies and guidelines made available to you within our Services.

 

• Prohibited Use: You must not misuse our Services. For example, you must not interfere with the Services, attempt to access them by unauthorized means, or use them in any way other than as permitted by law and these Terms.

• Intellectual Property: Using our Services does not grant you ownership of any intellectual property rights in our Services or their content. You may not use any content unless expressly permitted by the owner or by law. This includes branding, logos, and legal notices.

• Third-Party Content: Some content in our Services may belong to third parties. Such content is the sole responsibility of its originator. While we reserve the right to review and remove content that violates our policies, we are not obligated to do so.

 

We may send you service announcements, administrative messages, and other necessary communications. You may opt out of some of these communications.

 

Some Services are available on mobile devices. Do not use the Services in a manner that distracts you, violates traffic laws, or aviation-related safety regulations.

 

Your Wingman Account

You may need a Wingman Account to use certain Services. Your account may be created by you or assigned to you by an administrator (e.g., your employer).

 

• You are responsible for maintaining the confidentiality of your password and account credentials.

• You must notify us immediately of any unauthorized access or activity.

• If your account is assigned by an administrator, different or additional terms may apply. Administrators may have access to and control over your account.

 

Membership and Subscription Plans

Membership

Your membership will continue until the 'Subscription End Date' and will automatically renew unless canceled. Membership requires an internet connection, a supported device, and a valid payment method.

 

• You authorize us to charge recurring subscription fees to your Payment Method unless you cancel before the next billing cycle.

• Plans may vary in features, limitations, and promotional offers, as disclosed at the time of signup.

Free Trials

We may offer free trials to eligible users. Eligibility is determined solely at Wingman’s discretion, and we may revoke or modify eligibility at any time to prevent misuse.

Billing and Payment Methods

• Membership fees will be charged on a recurring basis to your chosen Payment Method. If a payment fails, access may be suspended until a valid Payment Method is provided.

• Local taxes and transaction fees may apply.

• Payment details can be managed via the "Account" page.
   

Cancellation

You may cancel your membership at any time. Cancelation will take effect at the end of your current billing period. Payments are non-refundable to the extent permitted by law. To cancel, email us at support@wingman.zohodesk.com.

 

Access to Third-Party Systems/Websites

Some of our Services, may require integration with third-party systems (e.g., airline roster systems):

 

• You may be required to input login credentials, which are encrypted and stored securely.

• By using this feature, you confirm you have the right to access such systems. Wingman is not responsible for any breach of your employment or IT usage terms with third parties.

• Third-Party System Outages: Wingman shall not be held liable for delays, interruptions, or failures caused by third-party systems or websites. If such outages affect the Service, we will make reasonable efforts to restore functionality but do not guarantee uninterrupted access.

 

Your Content in Our Services

Some Services allow you to upload, submit, or store content. You retain ownership of the intellectual property rights to your content.

 

• By submitting content, you grant Wingman a worldwide, royalty-free license to host, store, modify, and use it solely for operating and improving our Services.

• This license remains even after you stop using the Services.

• You must ensure that you have the rights to the content you upload.

 

Software Updates

When a Service includes downloadable software, updates may be provided automatically to ensure functionality and security. You may manage auto-updates through device settings.

 

Service Updates and Downtime

We are continuously improving our Services and may add, remove, or modify features.

 

• Wingman reserves the right to schedule downtime for maintenance or updates, and reasonable efforts will be made to notify users in advance of planned interruptions.

• Unexpected outages due to technical issues, emergencies, or third-party failures may occur. While we aim to restore Services promptly, Wingman makes no guarantees of uninterrupted availability.

 

If a Service is discontinued, we will provide reasonable notice to allow you to retrieve your data where feasible.

 

Warranties and Disclaimers

Our Services are provided "as is" and to the extent permitted by law:

 

• We do not make specific guarantees about the reliability, availability, or functionality of the Services.

• We exclude all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

Dispute Resolution

If you have a dispute with Wingman, we encourage you to contact us first to seek an informal resolution.

 

• If the dispute cannot be resolved informally within 30 days, the matter will be referred to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall take place in New Delhi, India, and the decision will be final and enforceable.
   

• Litigation may proceed in courts only if arbitration fails to provide resolution. In such cases, the courts of New Delhi, India shall have exclusive jurisdiction.

Governing Law and Disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Any disputes arising out of these Terms will be litigated exclusively in the courts of New Delhi, India, and you consent to personal jurisdiction in those courts.

Contact Us

For questions regarding these Terms, please contact:

 

WINGMAN AVTECH PRIVATE LIMITED
Legal Entity: Wingman Avtech Pvt Ltd
Legal Representative: Leonard Selvaraja
Email: coo@wingmanlog.in
Support Requests: support@wingman.zohodesk.com

 

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